Frequently asked questions

Does the money in my account expire?

No,Money In Your Account Newer Expire

How do I withdraw my balance?

To withdraw your balance, log in to your Cashbackpaisa account and visit the Transfer section of your profile.

Select the method of withdrawal, Bank or Paytm

Select the account where you wish to transfer your Available Balance.

Enter the amount and hit Submit.

Bank transfers take between 5-7 business days to reflect in your account. eWallet and Recharge transactions are almost instantaneous but can take upto 48 hours to reflect in your account. Note: Cashback earned from some merchants (Cashbackpaisa Rewards) cannot be withdrawn to a bank account and is listed separately as rewards. Minimum withdrawal limits apply.

Also, there is absolutely no cost or fees applicable to withdrawing your balance.

What is Cashbackpaisa cashback?

Cashbackpaisa cashback is the new concept of Savings for Indian consumers where they get extra cashback over almost every transaction they make. This cashback is real cash that can be redeemed to Bank account and paytm account for free.

What happens once my cashback is cancelled?


If your cashback is cancelled by the retailer, your cashback amount for that transaction will be removed from your pending balance. The status of the transaction will be set to cancelled in your cashback activity page.

Store holds sole discretion in determining the validity of a transaction. Unfortunately, once a retailer has made a decision, it is final.

How can I ensure I get my cashback?

These are a few things that you can be mindful of to ensure that your cashback tracks properly:

Be logged into your Cashbackpaisk account

Ensure that you are shopping at a store that offers Cashbackpaisa Cashback.

When you click an offer or store, Cashbackpaisa will open a window linking you to that store. Please ensure that you transact in the opened window.

Please ensure that your shopping cart is empty in the shopping window. If it is not empty please clear the contents of your cart and visit the store via Cashbackpaisa again.

Do not use any price comparison or discount widgets while shopping.

Cashbackpaisa Cashback take so long to confirm?

Unfortunately, the cashback process is such that we have to wait for the store to confirm to us that the purchase was not returned or exchanged. Merchants also use this time to validate that the sale has met conditions for earning of cashback.

We constantly work with stores to reduce this wait period. However, just to be on the safe side we inform you that it may usually take 4-8 weeks for a transaction to be confirmed.

How to add cashback

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What is cashback

How to add cashback How to add cashback How to add cashback How to add cashback